When it Comes to Resident Communication, the Struggle is Real

The struggle is real! A recent survey of 500 renters across the United States shows that communication with management is way more difficult than it should be. For potential renters, open communication with management is a key factor in deciding where to live. What’s more, residents today expect immediate, personalized responses.


This guide outlines 9 resident communication best practices you can implement to significantly improve communication with residents across the entire renter’s journey.